Gwen Bell, the driving force behind The Nest Community’s volunteer program, was recognised as a finalist for the Queensland Excellence in Volunteer Management Award at the 10th Annual Queensland Volunteering Awards, held at Brisbane City Hall on Friday, 16 May.
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The ceremony celebrated the remarkable efforts of Queensland’s volunteers—those creating change on the front lines and those supporting vital work behind the scenes. The Queensland Excellence in Volunteer Management Award recognises outstanding leadership in coordinating and supporting volunteers, and Gwen’s work with The Nest Community is a powerful example of just that.
Starting as a volunteer herself, Gwen is now the organisation’s Administration Manager, and the driving force behind one of Queensland’s most effective and inclusive volunteer programs. She oversees a team of over 120 volunteers, managing every aspect of the program—recruitment, onboarding, training, rostering, and policy development—with a hands-on approach and a heart for community.
The Nest, located at The Sheds in Brendale, has grown from a home-based initiative to a purpose-built 250-square-metre facility, now welcoming 25,000 visits annually under Gwen’s leadership. She played a pivotal role in coordinating this major transition, while also supporting 60–70 volunteers each week across key community programs including the Haberdashery, Resource Recovery, and Workshops.
Gwen’s management style is grounded in clear communication, continuous learning, and meaningful recognition. Volunteers regularly describe her as a “powerhouse,” a “gem,” and a “consummate professional”—a leader who makes everyone feel valued. From thoughtful monthly newsletters to streamlined systems and an approachable style, Gwen has created a volunteer environment that thrives on connection and purpose.
Currently completing a Certificate IV in Volunteer Program Coordination, Gwen continues to grow her skill set while inspiring those around her. Her contributions have earned high commendation from Volunteering Queensland, positioning The Nest as a model for best-practice volunteer engagement.
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While Cindel Richardson was named this year’s award recipient, and fellow finalist Kathryn Pearson also represents exceptional leadership in volunteer management, Gwen Bell’s impact is undeniable. Her work is not only shaping The Nest’s future—it’s setting a standard for what inclusive, community-driven volunteer coordination can look like.
Through every system she builds and every volunteer she supports, Gwen Bell is helping to weave a stronger, more connected Queensland.
Published 22-May-2025
